GOtv customer care support (Email and Phone)

GoTv customer care support

Are you facing any kind of problem and needs to get in touch with GOtv customer care support but don’t have the details like office address, phone numbers, and email address.

GOtv currently operates in 9 African countries which include Ghana, Kenya, Malawi, Mozambique, Namibia, Nigeria, Rwanda, Uganda, and Zambia.

The main purpose of this post is to help you find GOtv customer care details and if you are here because you are looking for one of this;

  • GOtv Phone numbers
  • Email Addresses
  • Office Address

You will surely find what you are looking for because I have all the GOtv contact details which i am ready to share with you to ease your search

Before the list, feel free to read Gotv subscription packages and price

GOtv customer care  contact details

Without wasting much of your time I am going to list all the GOtv official contact details in all the countries mentioned above, simply find the appropriate details based on your country.

GOtv Ghana contact details

If you are in living in Ghana and owned a GOtv then you probably need these contact details because you might need some help someday.

Note:
You don’t need to worry about the authenticity of these contact details because they are 100% correct and obtained from GOtv official website

Phone No: +233 302 740 540
Email Address: customerservice@gh.multichoice.com
Shortcode: 4688
USSD: *759#
Office Address: PMB CCC 29 cantonments, Accra.

Kenya customer care details

Using the following details to contact GOtv for help and complaint if you are in Kenya

Phone No: +254 711 066 000
Email Address: kenya@gotv.co.za
USSD: *423#
Office Address: Multichoice Kenya Ltd. First Floor, Sarit Centre, Westlands, Nairobi

GOtv Malawi Contact details

Phone No: +265 1 895 777
USSD: *570#
Shortcode: 54688
Office Address: MultiChoice Malawi Independence Drive Namiwawa Blantyre Malawi, P O Box 801, Blantyre, Malawi

GOtv Mozambique

Telefone: +258 21411270
Endereço: Av. Vladimir Lenine 179 – 6.º Maputo Mozambique
Email:Mozambique@gotv.com
Código do País: 94688

GOtv Namibia Customer Care details

Phone No: +264 612705230 or 081988
Emaill Address: namibia@gotv.co.za
USSD: *142*6688*1#
Shortcode: 44688
Office Address: 161 Nelson Mandela Ave, Klein Windhoek, Namibia, P.O BOX 5226 Eros.

GOtv Nigeria Customer Care

Phone No: +234 803 904 4688
Email Address: GOTvNigeria@Multichoice.co.za
USSD: *288*1#
Shortcode: 4688
Office Address: Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State.

GOtv Uganda Customer care

Phone No: +256312245245
Email Address: uganda@gotv.co.za
USSD: *206#
Shortcode: 6488
Office Address: Multichoice Uganda, Plot 95 Buganda Road, Kampala

GOtv Zambia contact details

Phone No: +260 211368343
Email Address: zambia@gotv.co.za
USSD: *668#
Shortcode: 4688
Office Address: MultiChoice Zambia Limited, Plot no. 34772/34773 Alick Nkhata Road, Lusaka, Zambia.

Hope you have gotten what you are looking for, but in case  you are still missing something, feel free to ask more questions.

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View Comments (157)

  • I paid to the above IUC. Number 2019491438 customers name Udo of gotv on 4th of may and to expire on 4th of of July but right now the channel has started removing by it self to show is already expire. Please my customer is not happy help me to rectify it
    Thanks
    Chibuzor.

    • Sorry for the inconveniences but am unable to help you need to call customer care number. while trying to pull your details, I got the error message you see below

      Error
      Unable to get customer product details.

  • Hello
    Please I made a payment of 1,900 to a customer Gotv on the 1st of June 2020 and up till now, customer can not view his channels, Customers IUC No is 7032577369 and Name is Aheke Henry Ogubuike. Please assist me to look into it. Thanks.

  • I paid #1600 to subscribe yesterday but still showing e16 my income no is 7034948820 pls I need your assistance as soon as possible

    • Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688

  • I paid #1200 to subscribe through POS machine on 3rd of June but channels are still showing E16. I have tried calling 08039044688 customer care line but not responding.The IUC number is 7028719711.please adhere to the situation as soon as possible.Thanks

  • I paid for Jinja ₦1640 for a customer on iucisc 7036927069 on 4th of June 2020 and the transaction was successful but they complain that nothing shows. I have been calling customer number 08039044688 but not connected.

      • Hi I already paid for my gotv subscription but the error code didn't clear since yesterday, I visited the website to clear and they said it was suspended and I need to contact them, so I did but the number is unavailable
        My name is Aderemi apatira
        Iuc no is 2019137856

  • I recharged my gotv no. 7026620417 on the 4th of June 2020, but nothing is showing, it has been suspended. what's the solution?

  • Hello
    Please I made a payment of 1,900 to a customer Gotv on the around 6:am today June 06 2020 and up till now, customer can not view his channels, Customers IUC No is 2029028967 and Name is Omolara Sunday. Please assist me to look into it. Thanks.

    • GOtv has suspended their GOtv plus plan and anyone who subscribed to that 1900 plan will surely have issues. the solution is to add money to upgrade or downgrade to a lower plan CALL 0803 904 4688

  • Good afternoon, I paid 2450 on iuc number-7032083856,almost 24hours no channel is showing ,kindly help
    Thanks

  • Good afternoon. Thanks for all your doing. Pls I paid 2460 for.the Jolli package but up till now no channel is showing. My IUC number is 4622395406. We used to use the GOTV max before.
    Thank you

  • My account has been suspended since yesterday, I paid on 4th, and its expired yesterday, and the customer care no is invalid and does not exist, and right now, am not happy, I paid before the expired date.
    I paid 3200, 4620927483.

  • Hello
    Please I made a payment of 1,900 to a customer Gotv today 6th of June 2020 and up till now, customer can not view his channels, Customers IUC No is 4613625709 and Name is Emeka oga. Please assist me to look into it. Thanks.

  • Hello
    Thanks for the other time, but please I have another issue here again. A customer which I subscribe for on the 31st of May, said he can not no longer view his programs again after working for some time. IUC NO 2019158540
    Name is IPESE KEHINDE. Amount 1,900.
    Thanks.

  • Hello,please made a payment of 2,460 for gotv max instead of the normal price...can it be rectified and how?...
    IUC:7023919905
    Name:SEI-CINA AKUDO

  • Pls help me ave been calling d customer care line but it is saying error in networking since yesterday and i paid for gotv max on 2nd of june 2020 and dey suspended my account

  • Good evening, am having problem with subscription, because I just subscribed for N2,460 and it's not showing, what can I do.

  • Good evening, I’m having issues with my Gotv subscription. I was on gotv plus but downgraded to gotv lite and since then the channels has not come up. This is my iuc no.7023672137. Kindly help, thank you.

  • I paid 1900 on customer name Ajayi moronkeji on num 4622290897 and saying the account has been suspended and trying to call customer care service switch off.pls assist me

    • Keep trying to get the customer support, there are the only people that can help because they have stopped their 1900 GOtv plan

  • Good evening, please I'm having problem with subscription, I subscribed for N2,460 since yesterday and it’s not showing, what can I do?

  • Hi ..good evening I migrated from govt plus to gotv jolli and nothing is showing yet ..please help me
    7028940838

  • I subscribed for more than 1hr,it still showing erro...and I’ve been debited,trying to call customer care the number is switched off...imagine