MTN has long been recognised for its relationship with its customers and is also a global brand In the telecommunication industry in Africa and Nigeria. MTN users in Nigeria can transfer airtime from their accounts to other MTN users like family members, friends, relatives and individuals without purchasing a credit voucher or depending on another third-party service. In a scenario where you lose your pin or forget it, this is detailed information on how to do an MTN Transfer Code Reset.
Table of Contents
Different Ways for MTN Transfer Code Reset
The basic requirements to perform a reset does not involve so many tools or any special equipment that you are not aware of, they require what you make use of daily to stay connected and your gadget. You need to have a mobile phone and registered MTN SIM card. These are the ways to perform MTN Transfer Code Reset through:
- MTN Customer Care
You can contact the MTN Customer care centre by putting a call to them via the customer care line. This will enable you to have a one-on-one phone interaction with the customer agent and will request your personal information to confirm your identity and provide the information you need, to assist with your MTN Transfer Code Reset. To reach out to the MTN customer assistant centre:
- You need to dial the number 300 and opt to speak to a customer assistant agent, this usually takes a while before they respond to your call.
- The customer assistant agent asks a few questions to confirm your identity and further assist you in your request.
- You will get information saying your request for MTN code transfer reset is successful once completed.
- SMS or Text:
This is another method that involves you and will enable you to perform your MTN transfer code reset. You will need to go into your phone’s message, create a new message with this format Default pin (space) New pin(space) New pin and send. You must use a new pin you can remember easily with the default pin. To begin the MTN Transfer Code reset:
- You need to send an SMS with the default pin which is 0000 New pin New pin to 321. Your New one can be any number you can easily remember.
- This simply implies that you send an SMS with these details “0000 2456 2456” and then press send to 321. The new pin in this example is 2456.
- VIA USSD:
The USSD is a simple method that involves dialing a code which gives you access to complete your MTN transfer code reset. All you need to do is dial *321*default pin*New pin*New pin# and send. Choose an easy pin that you can remember and press send. This does the trick to actualise your MTN transfer code reset:
- Dial the MTN short code *321# from the phone connected to your account.
- Navigate to the “SME Data share” menu and select “Retrieval and Reset PIN”.
- Enter your current transfer code for verification.
- Follow the on-screen prompts to create a new, secure transfer code.
- Confirm the new code and receive a confirmation message upon successful reset.
- Also, you can use *321*Default PIN*New PIN* New PIN#, this implies that you can dial *321*0000*2476*2476#. Remember that 2476 is the new pin reset.
Read also: Code for MTN Night Plan (Pulse Nightlife bundle)
Importance of MTN Transfer Reset Code
The MTN Transfer code is important because it serves as a security measure which is your personal information Number(PIN) to safeguard your MTN account.
There are also reasons behind MTN Transfer Reset Code, these common reasons are caused by any of these factors:
- Forgotten transfer codes, which might be due to constant change.
- Suspicious fraudulent activities or security breaches.
- New users without customized or personalised codes will need a reset.
How to Maintain and Secure MTN Transfer Code
You must practice safeguarding your MTN Transfer code if you want to avoid unauthorized or illegal access and continuous MTN Transfer Code Reset. This is achievable when you:
- Update your code
- Avoid sharing the codes with others
- Do not use predictable integers or numbers.
- Keep close observation of the total money you have in your account.
Read also: How to Check MTN Data Balance (Updated USSD Code)
Frequently Asked Questions
Q: Is the MTN transfer code reset process secure?
A: Yes, the MTN transfer code reset process is designed to prioritise account security. Users need to verify their identity before setting a new code.
Q: Are there any fees associated with the MTN transfer code reset?
A: MTN does not charge any fees for resetting the transfer code. However, it is advisable to check with your service provider for any updates on fees or charges.